Documentation

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FAQ

Where can I find My Zendesk API?

On your Zendesk dashboard, you can generate your API key
You can find all the information here

GO TO Zendesk Documentation

Is it possible to use a shortcode instead of Gutenberg Block?

Yes of course.
You can use [requestform]to add your form into a page or a post.

It’s also possible to add some params as :

// set form alignment class
align = [ 'left', 'center', 'right', 'wide', 'full' ],
use default gutenberg alignment class "align{alignment set}" )

// add a custom class to the form
classe_name = string
add a custom class to the block

//set a timeout value
return_timeout = numerical in milliseconds
keep the form desable after sending a ticket for the time define
1000ms ( 1s ) by default
it's also use to delay form behavior see return_url and hide_form_after_send for detail

//define the validated result behavior
return_type = [ 'display_msg', 'redirect' ]
if 'display_msg' the form will display message in page when a ticket has been send
if 'redirect' the form will redirect you when a ticket has been send
if 'redirect' and no return_url is set the return type will be 'display_msg'

//set url to redirect
return_url = string
need a valid url
work only on 'redirect' return_type
timeout is > 0, the form redirect you after this time,
if timeout is 0, the form redirect you imediatly

//hide form after send
hide_form_after_send = [ 'true', 'false' ]
if true and timeout is > 0, the form reapear after this time,
if true and timeout is 0, the form never reapear

Example

Is it possible to customize the CSS?


You can add your own CSS in your style.css or go to appearance>Customize>Additional CSS and add the code there